Solution : https://service.sap.com/sap/support/notes/1023598 (SAP Service marketplace login required)
Summary :
SAP Note 1023598 provides guidance on activating service provider functions within SAP Solution Manager 7.0. It outlines the process for ensuring all requisite corrections and notes are implemented correctly, especially when a newer version of the Note is used. Users must manually check and implement newer versions of required notes via the "Download Latest Version of SAP Notes" feature in transaction SNOTE. The Note covers automatic and manual corrections and provides additional resources such as FAQs and general notes. This ensures continuous system compliance and up-to-date configurations, highlighting the importance of regular monitoring and updates.
Key words :
support package leveldate note incl cat description, 08 1107838 service desk - determining general basic settings23, 09 1329247 archiving solution manager service desk messages19, date note incl cat description, web service interface service desk28, sdk customizing listing - error correction23, goto -> sap note browser -> execute, download current note versions regularly, service provider functionsyou require information, service desk related sap notes23
Related Notes :
| 1439874 | AI_SDK_SP_GENERATE_BP: Missing check for deleted systems |
| 1435064 | Web Dynpro UI: Change to display mode after saving |
| 1419043 | Message from customer supported by partner |
| 1407141 | Support notif.: Unrecognizable chars when sending to SAP |
| 1401565 | VAR: Status transfer to "Proposed Solution" or "Confirmed" |
| 1399203 | Deletion of customer data of a Service Provider Customer |
| 1393914 | Incident Create: load all ibase components during startup |
| 1387797 | Reorg of dnod_update: Runtime very long for RNOTIFUPDATE01 |
| 1374798 | Solution Manager "Context" tab page in customer scrn profile |
| 1366526 | Work Centers: Restriction of message attachment size |
| 1362264 | Work Centers: Incident Create default Priority & Category |
| 1359769 | Converting the EWA service for customers of partners (VAR) |
| 1341151 | Work Centers: "My Substitutes" user interface |
| 1340645 | Custom actions in the message processing UI (Web Dynpro) |
| 1329247 | Archiving Solution Manager Service Desk messages |
| 1318787 | VAR: Automatic forwarding for specific components |
| 1312064 | Work Centers: hide Confirmed messages in Incident Management |
| 1285423 | Go-live with Solution Manager for VAR |
| 1275036 | Linking action execution and status change |
| 1256661 | Work Center: Substitution in Incident Management |
| 1247502 | SP: Sent Automatically to SAP indicator |
| 1227482 | SP: Report AI_SDK_SP_GENERATE_BP error in log, password |
| 1225884 | Error message DNO 123 is missing |
| 1225682 | Report for VAR configuration for SP15 - SP17 |
| 1172790 | Sponsor partner determination using relationships |
| 1171514 | Documents are not attached to the support message |
| 1169729 | Container values missing for actions |
| 1168074 | Check for action definition - "Condition Available" |
| 1165357 | Sold-to-Party is not assigned to Service Desk message |
| 1164157 | Product version is not transferred |
| 1163386 | Web service interface tracing for the Service Desk |
| 1161294 | Name chg, SAP Solution Manager 4.0 to Solution Manager 7.0 |
| 1161024 | Termination of IBase generation |
| 1160651 | Work Centers: How to Customize (Solution Manager) |
| 1159964 | Report for generating AIUSER-entries |
| 1159944 | Create AISUSER entries from template user |
| 1159532 | IBase generation - customer name not found |
| 1158611 | Untreated error CX_SY_RANGE_OUT_OF_BOUNDS |
| 1155419 | Service Desk - Changes in used Smart Forms |
| 1151639 | SNOTE authorization check in service message |
| 1151450 | FAQ: Managing several customer numbers - Support Package 15 |
| 1147005 | SDK Customizing listing - error correction |
| 1145033 | F4 help for business partner: Output of additional fields |
| 1144386 | Runtime error NO_BP w/ IBase generation |
| 1139740 | No system found for customer number |
| 1138076 | SP: Report SM_CONFIG_RFC - correction |
| 1107838 | Service Desk - determining general basic settings |
| 1084744 | Problems with the automatic function "Send to SAP" |
| 1080131 | Check on attachments and file types |
| 1056595 | Authorization not found for installation number |
| 982045 | Error calling the SAP back-end system |
| 970042 | [obsolete] Service Desk: Enhancements for service providers |
| 970033 | New message process for VAR customers. |
| 949292 | Solution Manager: Service Desk Related SAP Notes |
| 941013 | Input help and input check for reporter and processor |
| 933582 | Composite SAP note: Corporate messages in Solution Manager |
| 781163 | RNOTIFUPDATE01: Information for scheduling |
| 720586 | Test messages Support Desk |
| 485574 | Incorrect start condition for SLA monitoring |