Solution : https://service.sap.com/sap/support/notes/1329247 (SAP Service marketplace login required)
Key words :
initial run report crm_arc_serord_check, write run report crm_arc_serord_save, delete run report crm_arc_serord_delete, symptom service desk messages, related service desk message, service desk messages, access archived documents, service desk message, call transaction dnotifwl, call transaction sara
Related Notes :
| 1023598 | SAP Solution Manager Service Desk for service providers |
| 996154 | |
| 566225 | Report to delete the basis notifications with deletion flag |