Solution : https://service.sap.com/sap/support/notes/970033 (SAP Service marketplace login required)
Key words :
sap solution manager service desk, sap solution manager, sap solution manager 4, sap solution managers, sap software directly, service desk reason, faster response times, central service desk, redesigned web application, user-friendly form
Related Notes :
1023598 | SAP Solution Manager Service Desk for service providers |