Solution : https://service.sap.com/sap/support/notes/1107838 (SAP Service marketplace login required)
Key words :
system information basic service desk settings basic basis message settings basic crm transaction settings, note - ai_sdk_customizing_listing - determines general basic settings, terms sap solution manager service desk, sap solution manager service desk, basic settings, crm transaction, service desk, customer message, relevant support package, support desk
Related Notes :
| 1147005 | SDK Customizing listing - error correction |
| 1023598 | SAP Solution Manager Service Desk for service providers |