Solution : https://service.sap.com/sap/support/notes/1312064 (SAP Service marketplace login required)
Key words :
daily work solution apply, incident management work center, messages including confirmed messages, work center takes, work center loads, incident management reason, sap solution manager, terms solution manager, personalization dialog box, message status settings
Related Notes :
| 1023598 | SAP Solution Manager Service Desk for service providers |