Solution : https://service.sap.com/sap/support/notes/1393914 (SAP Service marketplace login required)
Key words :
starting incident create work center, incident management work center, reporter input field lists, incident create application, reporter input field, client input fields, enable message creation, sap solution manager, terms solution manager, selected system/client
Related Notes :
| 1023598 | SAP Solution Manager Service Desk for service providers |