Solution : https://service.sap.com/sap/support/notes/1172790 (SAP Service marketplace login required)
Key words :
sap solution manager service desk message, service provider reason, type organization = customer, access sequence entered, access sequence defined, attached correction instructions, relevant support package, customizing settings shown, customizing considers, partner assigned
Related Notes :
| 1023598 | SAP Solution Manager Service Desk for service providers |