Solution : https://service.sap.com/sap/support/notes/605795 (SAP Service marketplace login required)
Summary :
This SAP Note details the procedure for setting up a Windows Terminal Server (WTS) connection via the SAProuter for support session purposes. Prerequisites include an existing SAProuter connection and availability of the WTS application on the server. The setup involves configuring the SAProuter's route permission table and maintaining the system data in the SAP Service Marketplace or via the SAP front end. Specific entries and ports must be set in the saprouttab file, which is then reloaded into SAProuter. Ensure the software is updated, and maintain system data and open service connections as detailed for operational success.
Key words :
<ip address sap-sr> <ip server> 3389for, component xx-ser-net-htl, 'service connection system xxx' screen, terms windows terminal server, relevant windows terminal server, windows terminal server connection, <ip server> 3389for, click 'display system data', select 'create server', 'create server' button
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