Solution : https://service.sap.com/sap/support/notes/1019929 (SAP Service marketplace login required)
Key words :
<sap netweaver upgrade master dvd>/jup/label, <mysap business suite java dvd>/label, java systems upgrade solution dear customer, local support office phone number, target release + target support package, <sap netweaver java dvd>/label, <sap kernel dvd>/label, source release + support package, nwdi systems upgrade reason, sap active global support
Related Notes :
701588 | Setting up Service Citrix MetaFrame connection |
605795 | Windows Terminal Server connection in remote support |
508140 | Customer messages - Customer logon data |