Solution : https://service.sap.com/sap/support/notes/1399580 (SAP Service marketplace login required)
Key words :
remote support #508140 -- customer messages - customer logon data13, \usr\sap\mdm\mds00\mdm\reports, \usr\sap\mdm\mds00\exe, \usr\sap\mdm\mds00\log, provide relevant server log files, #605795 -- windows terminal server connection, mdm application components running, enable sap support, mdm client components, existing test program
Related Notes :
| 1278148 | MDM 7.1: Information Required by SAP Support |
| 605795 | Windows Terminal Server connection in remote support |
| 508140 | Customer messages - Customer logon data |