SAP Note 1178624 - No service connection: "Partner not reached" (sapserv#)

Component : Problems with remote access from SAP to Customer system -

Solution : https://service.sap.com/sap/support/notes/1178624 (SAP Service marketplace login required)

Summary :
This SAP Note discusses resolving issues related to service connections within SAP systems, specifically mentioning how troubles in remotely accessing SAP systems can generate error messages relating to connection failures. The core focus is on connecting issues with SAProuter and includes troubleshooting steps like verifying SAProuter process activation, using the 'stfk.oez' file via the SAP Service Connector, and testing the RFC connection to 'SAPOSS' in transaction SM59. Additional guidance involves pinging the 'sapserv#' IP from the SAProuter for connectivity checks to ensure operational effectiveness of service connections.

Key words :
/access-support -> documentation -> sap service connector - installation instructions, xx-ser-net-htl reason, support team remotely accesses, sap service connector application, current customer problem requires, customer problem occurred, service 3299 timed outinitiate, local saprouter process, 'sapserv#' ip address, physical saprouter connection

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