SAP Note 1178631 - No service connection: "connection to partner broken"

Component : Problems with remote access from SAP to Customer system -

Solution : https://service.sap.com/sap/support/notes/1178631 (SAP Service marketplace login required)

Summary :
This SAP Note addresses a service connection issue experienced by a customer that cannot be processed remotely due to connectivity failures. Keywords include STFK, STSV, SAProuter, Telnet, and SAPtelnet. The failure is indicated by error messages stating "connection to partner broken" and "partner not reached" at the SAProuter location. To resolve, verify system data on the SAP Support Portal and ensure proper SAProuter installation as per Note 33135. Testing the connection can be performed through transaction SM99 -> R/3, via ABAP connections -> SAPOSS using 'Test Connection'.

Key words :
xx-ser-net-htl reason, abap connections -> saposs -> 'test connection', current customer problem requires, customer problem occurred, support team accesses, sap support portal, system data maintained, /system-data, system issues, service connection

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