Solution : https://service.sap.com/sap/support/notes/429265 (SAP Service marketplace login required)
Key words :
transaction rz21 -> method execution -> activate central system dispatching, select -> technical infrastructure -> assign central auto-reactions, /saphelp_nw70/helpdata/en/77/d9ba3b3bf00152e10000000a114084/frameset, /saphelp_nw04/helpdata/en/77/d9ba3b3bf00152e10000000a114084/frameset, 'defined central auto reactions' subwindow, desired central auto-reaction methods, 'defined central auto-reaction' subwindow, define central auto-reaction methods, 'assign central auto-reaction' pushbutton, 'technical infrastructure' menu option
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| 584780 | Registering CMS agents at two central systems |
| 502959 | RZ20: External e-mail as auto-reaction |
| 209834 | CCMS agent technology (composite SAP Note) |
| 202591 | CCMS monitoring kernel patches (composite note) |
| 176492 | Automatic email when an alert occurs (RZ20) |
| 110368 | FAQ - CCMS MONITORING INFRASTRUCTURE |