Solution : https://service.sap.com/sap/support/notes/110368 (SAP Service marketplace login required)
Summary :
This SAP Note addresses frequently asked questions regarding the CCMS monitoring infrastructure accessible through transaction RZ20. Key issues covered include the visibility of monitor trees after alerts, action execution for non-visible nodes, manual refresh requirements, and the impact of cursor position on selections. Solutions incorporate best practices for maintaining visibility settings, deselecting nodes, and cursor management. Additional details include the use of external tools via SNMP, the necessity of specific authorizations for accessing RZ20, and time zone activation instructions. The note also provides guidance on monitoring adjustments, specifically with transaction RZ21 for method execution and the isolation of application server monitoring from RZ20.
Key words :
technical infrastructure-> local method execution -> activate background dispatching activate, sap netweaver capabilities --> lifecycle management --> operations, note includes frequently asked questions, authorization checkto call transaction rz20, recent sap gui version, attribute enqueuetimethis attribute concerns, import support package sapkh40b19, simple network management protocol, prerequisites customer information solution 1, time differencesthe time zones
Related Notes :
514098 | RZ20: Poor performance due to status messages |
509557 | RZ20: CCMS agent sapccmsr -F installed incorrectly |
483837 | RZ20: method executions are not logged |
429265 | CCMS monitor architecture: Central auto-reaction |
317550 | NESTED_PERFORM_ON_COMMIT in SAPLSCSMROUTE |
312710 | CCMS agents: Error in registration |
308061 | CCMS monitor architecture: Monitor 3x systems |
308048 | CCMS monitor architecture: Service level agreements |
302406 | RZ21: only one remote system can be entered |
202591 | CCMS monitoring kernel patches (composite note) |
185829 | CCMS monitor context loses clnt assgnmt |
176492 | Automatic email when an alert occurs (RZ20) |
175921 | Function module "SALC_SNGLMSG_REPORT_VALUE" not available |
175903 | RZ20: Syslog filter lost after instance restart |
150030 | RZ20: Methods/Tools are not executed |
135977 | RZ20: 4.0B as of patch level 81: missing syslog alerts |
135503 | CCMS monitor architecture: Meaning of profile parameters |
135494 | 45A: RZ20 No Alerts can be displayed from system 4.0B |
132566 | Developer Trace: "*** ERROR => No Alertslot free ! |
100442 | Spool times are incorrect (time differences) |
91667 | Spool time in UTC time instead local time |
52959 | sapms..., sapdp.., sapgw.. unknown (or not found) |