Solution : https://service.sap.com/sap/support/notes/502959 (SAP Service marketplace login required)
Key words :
system-specific auto-reactions, external e-mail recipients, ccms_onalert_email auto-reaction method, central auto-reaction, e-mails remain, ccms monitor architecture, business communication services, salo_email_in_case_of_alert function module, explicit commit work, commit work
Related Notes :
| 1525363 | CCMS: Client and User fields in alert email |
| 489286 | External send error after upgrade to 6.10 or higher |
| 429265 | CCMS monitor architecture: Central auto-reaction |
| 176492 | Automatic email when an alert occurs (RZ20) |