Solution : https://service.sap.com/sap/support/notes/1525363 (SAP Service marketplace login required)
Key words :
<alert date> <alert time><alert color> ccms alert, var 3 = <user_1>var 4 = <client_1>client = <client_2>user = <user_2>, <sid> \ <monitoring context> \ <monitored object> \ <monitoring attribute>, monitored object <monitored object>alert text, setting alert general attributes client, check mte > display alerts > select, <monitoring tree element>client, <alert text [user <client_1>, alert framework alert management, prerequisites ccms monitoring infrastructure
Related Notes :
| 1526364 | CCMS: Missing user and client in alerts for aborted jobs |
| 796998 | CCMS: Setting subjects for alert mails |
| 671780 | Only trigger auto-reaction method with certain alerts |
| 617547 | RZ20: Sending alerts as mail and SMS |
| 502959 | RZ20: External e-mail as auto-reaction |
| 176492 | Automatic email when an alert occurs (RZ20) |