Solution : https://service.sap.com/sap/support/notes/796998 (SAP Service marketplace login required)
Summary :
The SAP Note addresses the ability to customize e-mail and SMS subject lines sent via the CCMS (Computing Center Management System). The support package introduces methods CCMS_OnAlert_Email_V2 and CCMS_Send_Alert_to_ALM_V2, which permit customization of alert subjects. Using RZ21, users can alter these subject lines specifically for alerts by configuring parameters such as SUBJECT_ALERT. The parameters facilitate the use of placeholders ($SID, $NODENAME, etc.) representing specific values from monitoring nodes. The customization ensures better alert management and context-specific notifications to facilitate quicker response and actions.
Key words :
subjectccms_onalert_email salo_email_in_case_of_alertccms_onalert_email_v2 salo_email_in_case_of_alert_v2ccms_send_alert_to_alm salo_send_alert_to_almccms_send_alert_to_alm_v2 salo_send_alert_to_alm_v2ccms_send_alert_to_alm_v4 ccms_send_alert_to_alm_v4 reason, method definitions -> change -> execution, computing center management system, method definitions -> change -> parameters, central auto-reaction method, monitoring node$object object, alert occurred$nodename complete, parameter valuesubject_green <mail subject, green alerts> 40subject_green_cont <continuation, monitoring node$attribute attribute
Related Notes :
| 1525363 | CCMS: Client and User fields in alert email |