Solution : https://service.sap.com/sap/support/notes/1391968 (SAP Service marketplace login required)
Summary :
The SAP Note addresses the setup and utilization of the Enterprise Support Report and PSLE Report through BI SelfService. These reports are vital for giving a comprehensive view of the application and lifecycle management status of critical operations. The Enterprise Support Report offers insights based on data from SAP Solution Manager or SAP Global Support Backbone against SAP E2E standards. Meanwhile, the PSLE Report assists large enterprise customers in fostering collaboration with SAP, providing essential data for managing SAP software solutions effectively. These reports aim to pinpoint and address issues that could impact the operational performance of SAP applications.
Key words :
st400 sps 22st400 sps 23st400 sps 24st400 sps 25st400 sps 26st400 sps 27st400 sps 28st710 sps 00st710 sps 01st710 sps 02st710 sps 03general information valid, prerequisites st400 sps 22st400 sps 23st400 sps 24st400 sps 25st400 sps 26st400 sps 27st400 sps 28st710 sps 00st710 sps 01st710 sps 02st710 sps 03 solution, es report - customizing create report specific solution import existing solutions create report variants activation, st400 sps 22/st400 sps 23/st400 sps 24/st400 sps 25, enterprise support report / psle report - bi selfservice- enterprise support report -, measurement platform related bi_cont objects activated- run program ags_esr_act, es report - bi selfservice related bi_cont objects activated, /instguides -> sap components -> sap solution manager <current release>-, /instguides -> sap components -> sap solution manager <current release>, periodically basis status check es report repository 3
Related Notes :
| 1642462 | ESR/PSLE: ABAP Program Error SAPLE2E_ESREP_FUNC |
| 1631285 | data of chart 'message statistics for last 12 months' wrong |
| 1631232 | Fix for Chapter "SECURITY EVALUATION" |
| 1630865 | Fields are not assigned in Multiprovider |
| 1621347 | ESR/PSLE Report - Wrong Customer Name |
| 1619960 | Wrong Percentage in Chatper SAP EarlyWatch Alert Coverage |
| 1619958 | Customer name missing on the ESR/PSLE report. |
| 1618949 | Error fixing note of ES report (Summary and chapter 1) |
| 1618919 | Correction of Maintenance Status for ESR |
| 1618412 | Fix for Chapter "Support Desk Evaluation" |
| 1618402 | Correction of ESR Csutomer Objects & SMODILOG Entries |
| 1618398 | Fix of ESR Operating System Chapter |
| 1617969 | DB version/growth and EHP of Enterprise Support/PSLE Report |
| 1617411 | Fix of ESR Services Delivered by SAP |
| 1617085 | Two Installations with most activity table error |
| 1616467 | Error fixing note of PSLE report (chapter 2) |
| 1615241 | Error fixing note of PSLE report (chapter 2) |
| 1612805 | ESR/PSLE: multiple opening of pdf when generation of report |
| 1612080 | OBJECTS_OBJREF_NOT_ASSIGNED_NO Runtime Error in ESR Extrator |
| 1611143 | Correction of data in self-delivered service in ESR |
| 1610660 | Fix for Chapter "RED RATED EARLYWATCH ALERT" |
| 1608747 | Error fixing note of PSLE report (Summary and chapter 1) |
| 1607742 | Customer name, customer num missing on the ESR/PSLE report |
| 1607343 | Fix of the ESR/PSLE report generation failure |
| 1607195 | ES/PSLE Report SelfService - Main Software Component |
| 1606680 | Productive system mismatch in solution OVS and selected sys. |
| 1605342 | Solution Manager Dump - SAPLE2E_ESREP_FUNC |
| 1605266 | SolMan 710 SP01 ESR "Average Processing Time" Month Mismatch |
| 1601253 | Error: GEN_INCLUDE_NOT_EXEC - /1CAGTF/IF_LOGFUNC_000500 |
| 1579977 | Solution Manager ESR setup dump CALL_FUNCTION_NOT_FOUND |
| 1570011 | Solution Manager Enterprise Support Report Chapters Missing |
| 1569942 | Solution Manager Enterprise Support Report Chapters Missing |
| 1559057 | Solution Manager ESR setup dump CALL_FUNCTION_NOT_FOUND |
| 1526313 | ES Report BI SelfService BI Content Activation fix |
| 1504004 | KPI - Measurement Platform Setup in the SAP Solution Manager |
| 1490774 | Batch Job REFRESH_ADMIN_DATA_FROM_SUPPORT |
| 1449584 | ESR BI Self-Service: variable doesn't work properly IV |
| 1449572 | ESR BI Self-Service: variable doesn't work properly III |
| 1449571 | ESR BI Self-Service: variable doesn't work properly II |
| 1449519 | ESR BI Self-Service: variable doesn't work properly I |
| 1449508 | XML optimization in ES Report BI SelfService data transfer |
| 1449078 | Extractors for ES Report BI SelfService deactivated |
| 1151450 | FAQ: Managing several customer numbers - Support Package 15 |