Solution : https://service.sap.com/sap/support/notes/1630865 (SAP Service marketplace login required)
Key words :
software component st sap solution ma, sap earlywatch alert coverage -, closed escalated customer messages, terms enterprise support report, open messages - escalated messages, solution manager reason, open escalated messages, enterprise support report, average processing time, release 400 sapkitl437 - sapkitl437
Related Notes :
| 1391968 | Enterprise Support Report / PSLE Report - BI SelfService |