Solution : https://service.sap.com/sap/support/notes/1490774 (SAP Service marketplace login required)
Summary :
The SAP Note discusses the REFRESH_ADMIN_DATA_FROM_SUPPORT batch job in SAP Solution Manager, detailing its functionality and setup prerequisites. This report is pivotal for retrieving and storing data from the SAP Support Portal locally, including maintenance data, system numbers, installation details, and associated contact persons. It further explains requirements for downloading and creating systems within SOLMAN, emphasizing the necessity of valid S-User privileges and specific configurations. Moreover, the note outlines the conditions under which business partners are generated and provides guidelines on maintaining multi-customer setups through AISUSER entries and RFC destination configurations, establishing robust data privacy and security management practices for SAP environments.
Key words :
service connections license management var scenario solution documentation, service provider solution purposethis report reads, naming convention sm_sp_<sap customer number, job refresh_admin_data_from_support generates organisation business partner, job log message long texts, transaction smsy_setup -> edit -> expert settings, maintenance key data system numbers, maintenance certificate data system numbers, short texts contact persons, activated multiple customer handling
Related Notes :
| 1443531 | Working with users that have CCC authorization |
| 1391968 | Enterprise Support Report / PSLE Report - BI SelfService |
| 1301032 | Destination for multi-customer handling |
| 1151450 | FAQ: Managing several customer numbers - Support Package 15 |