SAP Note 962516 - Solution Manager Services

Component : Problems with remote access from SAP to Customer system - Administration of Service Connections with Solution Manager

Solution : https://service.sap.com/sap/support/notes/962516 (SAP Service marketplace login required)

Summary :
SAP Solution Manager 7.0 enables efficient error analysis and service delivery through direct service connections. Users can configure SAP Solution Manager and SolMan Diagnostics to establish connections that allow SAP Support access for troubleshooting and service execution. The service connection types, "SAP Solution Manager" and "Solman Diagnostics," offer direct and system-related access, respectively. Ensure periodic execution of background jobs for data synchronization with SAP Support Portal and maintain proper URLs as per system versions for seamless connectivity. Setup involves configuration of SAProuter and adherence to specified TCP/IP ports to secure connections.

Key words :
port>/sap/bc/webdynpro/sap/ags_workcenter, sap solution manager diagnostics setup wizard, sap solution manager diagnostics setup guide, 50000/sap/bc/webdynpro/sap/ags_workcenter, 0 -> system landscape solution manager -> service connections, workcenter=diagnav_main_compthe fully-qualified host, enable sap support team members, product version sap solution manager 7, standalone diagnostic sap solution manager', calling sap solution manager diagnostics

Related Notes :

1178628No service connection: "internal error"
1178624No service connection: "Partner not reached" (sapserv#)
1178546No service connection: "route permission denied"
1163836Solution Manager Diagnostics required for troubleshooting
1124127SMD: No monitored systems found
35010Service connections: Composite note (overview)