Solution : https://service.sap.com/sap/support/notes/150030 (SAP Service marketplace login required)
Key words :
additional key words rz20, rz21 --> tools --> tool release, rz21 --> tools --> tool definition, symptom alerts hang, higher-level mte, lower-level subtree, auto reactions tool, alert potentially occurs, patch level 383- 45b, transfer tool information
Related Notes :
| 483837 | RZ20: method executions are not logged |
| 110368 | FAQ - CCMS MONITORING INFRASTRUCTURE |