Solution : https://service.sap.com/sap/support/notes/844929 (SAP Service marketplace login required)
Key words :
real-time cti connection, real-time connection, direct http connection, extranet/internet scenarios, virtual private network, broadcast messaging function, terms ic webclient, broadcast messaging, ic webclient, firewall reason
Related Notes :
1176990 | EIC: Frequently Asked Questions |
885542 | Messaging does not work with Web Dispatcher (Part 2) |
759923 | IC WebClient: FAQ Note |