Solution : https://service.sap.com/sap/support/notes/885542 (SAP Service marketplace login required)
Key words :
0 service industry extension launch sapgui, multi-channel communication services, open bsp application 'crm_ic', open bsp application 'ic_base', ic webclient alert messages, 0 service industry extension, 0 service industry extension [, forms broadcast messages, sap application basis, 0 [sap application basis
Related Notes :
844929 | Using the IC WebClient in extranet/Internet scenarios |
837479 | Messaging does not work with WebDispatcher |