Solution : https://service.sap.com/sap/support/notes/1176990 (SAP Service marketplace login required)
Summary :
This SAP Note addresses FAQ for implementing SAP ERP's HREIC module. Essential prerequisites include system enhancements with specific Business Functions (HCM_EIC_CI_1 or HCM_EIR_CI_2). Key technical guidance includes ensuring JRE and supported IE versions; establishing direct HTTP connections for frontend applications; and activating necessary ICF services for optimal performance. The note further recommends a system resolution of at least 1280 x 1024 pixels on monitors 17 inches or larger. Users should refer to additional linked notes for detailed configurations of IC WebClient profiles, transaction launcher setups, and further technical procedures to ensure seamless operation of the HREIC application within organizational infrastructures.
Key words :
-> interaction center web-client -> communication channels ->e-mail -> define e-mail profiles, -> interaction center web-client -> basic functions -> transaction launcher -> define logical systems, -> interaction center web-client -> basic settings -> define application constants, communication type list includes values mail & phone, /default_host/sap/bc/bsp/sap/ic_frw_notify - bsp applications, prerequisites consulting notes solution apply answers, domain values sapconnect e-mail, custom defined mapped logical system, /sap/bc/bsp/sap/ic_base, /sap/bc/bsp/sap/hreic_vp
Related Notes :
| 1326508 | EIC: MailBody/Activity Notes View UI Performance Improvement |
| 1300125 | EIC: Employee Search View UI performance improvement |
| 1254235 | HREIC: Required Authorization for running HREIC |
| 1253680 | EIC: owner org unit and owner not defaulted in activity |
| 1152983 | IC Web Client Framework UI (Web Browser) Release Information |
| 1131890 | EIC: Responsible Agent field blanks out |
| 1068041 | EIC: Virus scan for documents uploading and attachments |
| 1037401 | EIC: Use SAP enhancement package for SAP ERP 2005. |
| 1021222 | Display problems for SAPGUI transactions via ITS(CCMP_RABOX) |
| 891733 | Dial Pad popup window sent to background after clicking |
| 844929 | Using the IC WebClient in extranet/Internet scenarios |
| 827958 | Javascript Errors in IC WebClient, Messaging does not work. |
| 764974 | IC WebClient: screen resolution & monitor size |
| 729561 | Checking the duplicate name in the MIME Repository directory |
| 717921 | Required JRE version for IC WebClient, BMS, and ISE |
| 660695 | IC WinClient: screen resolution & monitor size |
| 579365 | Modification of OTR texts |
| 561264 | Changes to CRM Configuration Guides 3.1 - SP02 |
| 517484 | Inactive services in the Internet Communication Framework |
| 138498 |