Solution : https://service.sap.com/sap/support/notes/700518 (SAP Service marketplace login required)
Summary :
This SAP Note addresses various issues experienced during the execution of service sessions in SAP Solution Manager. Specifically, it relates to failures and errors recorded in logs during SM:EXEC SERVICES jobs or occurrence of short dumps while processing services like EarlyWatch Alert. It elaborates the different behaviors of the system depending on the patching level of Solution Manager, specifically noting differences pre and post EhP1 SP25. For unprocessed service sessions, the note suggests manual troubleshooting steps including reproducing errors in dialog mode through transactions like SOLUTION_MANAGER or DSA. It also discusses techniques for analyzing job logs and diagnosing short dumps efficiently to isolate and address issues associated with service session processing. SAP Note 1496931 and other related notes are referenced for implementing certain fixes or getting further details on setup configurations.
Key words :
35session type ewa customizing check group/version ewa_customizing 41 check id / description 20 setup sl reportingcontext sessioncontext instance version numbers refer, rdsvasa prefix 7 tech_init_sfs check group upto 20 _______ filling underscores upto 19 005 version number 3, program line method sapldsvas_proc 1956 lcl_session=>attribute_search function sapldsvas_proc 43 dsvas_proc_api_value_set form rdsvasatech_init_sfs_______005 1589 action_001, components sv-smg-ser-ewa earlywatch alert priority recommendations / additional info category, 3 form sapldsvas_fl ldsvas_flu09 1 dsvas_fl_open_session2 form sapmssy1 sapmssy1 85 remote_function_call1 module, ewa_cust 38 service description setup sl reportingsession group/vers, contents ps_stdparameter-grp check group ps_stdparameter-id check id, sdcc/sdccn 608277 sap solution manager content add-ons 569116 release strategy, reported system id <sid> installation number <instno>, customer component sv-smg-ser sap support services
Related Notes :
| 1712627 | Avoid starting SM:EXEC SERVICES if it is already running. |
| 1614130 | EarlyWatch Alert Fails On ST-SER 701_2010_1 SP07 and Higher |
| 1496931 | EarlyWatch Alert Not Rated; EWA Report Empty |
| 1491227 | Adjustments to service content update from ST 700 SP 23 |
| 1332428 | Missing data in service sessions from BI/CCDB |
| 1257308 | FAQ: Using EarlyWatch Alert |
| 1172939 | Technical prerequisites for remote service delivery in SSM |
| 1143775 | SAP Service Content Update |
| 914722 | FAQ Solution Manager 7.0: Collaboration Platform |
| 731706 | |
| 727998 | Complete Replacement of Service Definitions for SDCC/SDCCN |
| 608277 | SAP Solution Manager content add-ons |
| 569116 | Release strategy for Solution Manager Service Tools (ST-SER) |
| 91488 | SAP Support Services - Central preparatory note |
| 1491461 | Dump TSV_TNEW_PAGE_ALLOC_FAILED When Processing EWA |