SAP Note 91488 - SAP Support Services - Central preparatory note

Component : Backoffice Service Delivery - SAP Support Services

Solution : https://service.sap.com/sap/support/notes/91488 (SAP Service marketplace login required)

Summary :
This SAP Note provides essential preparation information for your system before scheduled SAP Support Service sessions, specifically targeting ABAP stacks. To align with the requirements, ensure that system connections are configured, and tools like RTCCTOOL and SDCCN are set up for receiving data from SAP and managed systems. Proper configuration of Installation numbers and system IDs, filling in questionnaires, using Readiness Check tools like Quick Sizer, and ensuring EarlyWatch Alerts are turned on are mandatory steps. All systems should have SAP Solution Manager configured to manage, monitor, and integrate these settings. For comprehensive service readiness, SAP Notes linked to product-specific and service-specific recommendations are provided in appendices for further guidance.

Key words :
central preparation notesap note 1306163 sap downtime assessment prerequisitessap note 1077981 sap upgrade assessment preparation notesap note 1274306 sap solution transition assessment - preparationsap note 1320940 prerequisites, bpmsap note 1318148 sap custom code change impact analysis - preparationsap note 1330674 sap custom code maintainability checksap note 1074808 sap change, sdcc toolsv-smg-ser-ewa  earlywatch alertsv-bo-req        request, bc-upg-ocs      problems implementing support packagesbc-smg-sys       problems related, sap note 1258585  sap customer relationship managementsap note 1295142  sap remote services, live supportappendix csap note 352081 additional service-relevant functions, sap pi/xisap note 1498779  preparing java-based systems, installation numbersbc-upg-addon     problems implementing addons, sap solution management assessmentsap business process performance optimization, bps benchmark checksap note 1149742  sap cqc

Related Notes :

1498779Preparing Java-based systems for Support Services
1405975Minimum Authorization Profile for Remote Service Delivery
1330674SAP Custom Code Maintainability Check
1324027SAP Software Solution
1323405Technical Preparation of a GO, BPPO and IV service
1295142SAP Remote Services for SAP SRM
1258585SAP Remote Services for SAP CRM
1257308FAQ: Using EarlyWatch Alert
1172939Technical prerequisites for remote service delivery in SSM
1170668The role of SAP Solution Manager in Remote Service Delivery
1149742SAP (CQC) Going Live Support
1077981SAP Upgrade Assessment Preparation Note
1012503Storage for RFC Destination to Solution Manager is too short
984434How to speed up customer message processing
948066Performance Analysis: Transactions to use
930747Service Delivery on SAP Solution Manager (Recommended Notes)
792941Maintenance of transaction SDCC or SDCCN
781680SDCC/ SDCCN - Problems with function modules
763561Service Data Control Center (SDCCN) - FAQ
738676Service Data Download for Non-ABAP Components
713674SDCC for Basis Rel 4.x without ST-PI
712757SDCC for Basis rel 3.x
617604SAP Remote Services for SAP PI/XI
560630ST-PI: Solution Tools plug-in - prerequisite not met!
539977Release strategy for add-on ST-PI
407293Preparing APO System with GATP for GoingLive
320903Preparing the SCM (APO) system for EarlyWatch and GoingLive
216952Service Data Control Center (SDCC) - FAQ
207223SAP EarlyWatch Alert processed at SAP
202934RFCOSCOL for NT servers using a gateway
145316DB2-z/OS: Preparations for SAP Support Services
144864SAP Remote Services: Technical preparation - ST03
69455Servicetools for Applications ST-A/PI (ST14, RTCCTOOL, ST12)
19227Open newest saposcol