Solution : https://service.sap.com/sap/support/notes/939616 (SAP Service marketplace login required)
Summary :
This SAP Note outlines best practices and procedures for troubleshooting errors related to auto-reaction methods within the Computing Center Management System (CCMS). The note specifies that all SAP-delivered auto-reaction methods function as templates, requiring users to configure unique copies through transaction RZ21. Detailed guidance is provided on setting parameters, selecting the appropriate execution context based on local or central needs, and deploying Central Auto-Reactions. Essential configurations for CCMS agents and job setups in the central system, alongside specific triggers necessary for dispatch, are meticulously listed. Furthermore, it offers steps to manage the execution and troubleshooting of auto-reactions including manual execution tips and error analysis via transaction RZ20 to monitor alerts and method statuses.
Key words :
selecting rz21 -> technical infrastructure -> configure central system -> activate central system dispatching, rz21 -> technical infrastructure -> configure central system -> assign central autoreactions, solution configuring auto-reaction methodsevery auto-reaction method delivered, detail view -> edit -> method status -> reset -> auto-reaction method, -> start methods -> start auto-reaction method configuring, rz20 -> ccms selfmonitoring -> method dispatchingruntime status, rz20 -> ccms selfmonitoring -> moniinfra -> tooldispatching, central auto-reaction methodsif, central auto-reaction method, auto-reaction method manually
Related Notes :
| 617547 | RZ20: Sending alerts as mail and SMS |
| 585110 | RZ20: Sending alerts as SNMP traps |
| 176492 | Automatic email when an alert occurs (RZ20) |