Solution : https://service.sap.com/sap/support/notes/844193 (SAP Service marketplace login required)
Key words :
umlaute für infoblatt werden nicht richtig dargestellt => momentan nur, /connectors -> sap java connector -> tools &servic -> download sap jco release 2, /connectors -> sap business connector -> tools &services -> software updates installation instructions, 0 -> interaction center installation guides -> ic workforce management installation guide measured installation time, cross industry solutions -> sap workforce management core installation instructions, /instguides -> mysap business suite solutions -> mysap crm -> sap crm 4, patches -> sap application components -> sap mobile engine -> sap mobile engine 2, /connectors -> sap business connector -> tools &services -> software updates, /patches -> download support packages -> spam/ saint updates -> spam update, technical installation guides -> solution support package guide send comments
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