Solution : https://service.sap.com/sap/support/notes/512778 (SAP Service marketplace login required)
Key words :
se80 transaction open package crm_cckpt, open bsp application crm_bsp_cckpt_service_http, child node 'k' --> <xsl, open page default, business partner factsheet, correct xslt templates, variable> <td class=, template named crm_cckpt_cfs_service_default, -- crm data --> <xsl, xsl transformations section
Related Notes :
| 524326 | R/3 links in the fact sheet do not work for CIC |
| 518524 | Fact sheet: Branch into R/3 does not work |
| 490871 | Composite note: CRM Business Partner Cockpit and Fact Sheet |