Solution : https://service.sap.com/sap/support/notes/891733 (SAP Service marketplace login required)
Key words :
open bsp application crm_ic open, prerequisites dial pad popup window, dial pad popup window behavior, dial pad popup window, telephone warm transfer popup, modal popup window, flow logic add, attached html file, deletion <<<<< var focusint = 250, insertion <<<< var focusint = 200
Related Notes :
| 1176990 | EIC: Frequently Asked Questions |