Solution : https://service.sap.com/sap/support/notes/947917 (SAP Service marketplace login required)
Key words :
terms faq fcc financial customer care dispute management reason, public sector -> business processes -> managing disputes, version fi-ca crm finbasis---------------------------------------------fcc 3, public sector-> scenarios -> financial customer care, dispute management -> business processes -> managing disputes, telecommunications-> scenarios -> financial customer care, 0 delivers c-table customizing entries, financial customer care solution 1, customer specific case types, interaction center -> configuration -> settings
Related Notes :
| 979674 | FCC disputes: The FICADIS dispute case profile |
| 884684 | FCC: Delta Customizing for CRM Release 5.0 |
| 852446 | Installation FINBASIS 600 on SAP NW 2004s AS ABAP |
| 746475 | Financial Customer Care - Collections Management |