Solution : https://service.sap.com/sap/support/notes/935408 (SAP Service marketplace login required)
Summary :
In the CRM system, when a business partner assigned a media-specific role (like media customer or retailer) is modified, the resulting BDoc process may fail with error CVI_EI 024, stating that deletion of company code is not allowed. This issue predominately affects individuals in dialogs, but can extend to organizations and groups in requests. The recommended resolution involves importing the appropriate Support Package or applying an advanced correction provided.
Key words :
cvi_ei 024 error message, delete company code &1, relevant support package, attached advance correction, media-specific role, media customer, crm system, business partner, sales customer, bdoc terminates
Related Notes :
| 1168427 | IS-M/CRM: Error CVI_EI034 w/ business partner change in CRM |
| 436843 | IS-M/CRM: Business partner exchange between CRM and IS-M |