Solution : https://service.sap.com/sap/support/notes/1168427 (SAP Service marketplace login required)
Summary :
In CRM, when updating sales-specific data for a business partner with a media-specific role, such as adding 'Sales Office Responsible', the system erroneously attempts to recreate the sales area instead of updating it. This causes the transaction to freeze and generates error CVI_EI 034, indicating duplicated sales data keys. The issue can be resolved by importing a Support Package or implementing advanced correction provided in the SAP Note to correct the mapping and updating mechanism in CRM.
Key words :
system issues error message cvi_ei 034 'sales data keys &1 &2 &3, entry 'sales office responsible', relevant business document hangs, relevant support package, affected sales area, attached advance correction, media-specific role, change data, terms cvi_ei, sales area
Related Notes :
| 1304838 | IS-M/CRM: Error CVI_EI 034 after bus. partner changed in CRM |
| 1256884 | IS-M/CRM: Error CVI_EI 034 if uploading several BPs from CRM |
| 935408 | IS-M/CRM: Error CVI_EI 024 when changing BP in CRM |
| 436843 | IS-M/CRM: Business partner exchange between CRM and IS-M |