Solution : https://service.sap.com/sap/support/notes/925690 (SAP Service marketplace login required)
Summary :
This SAP Note delineates the ordering procedures for SAP software, emphasizing the prerequisites and multiple avenues available to facilitate these purchases. Key requirements include a valid contract, installation number, license agreement, and S-USER for software catalog orders. For physical deliveries, especially in the release phase known as Ramp-Up, SAP coordinates integration amongst development, support, and field teams through a structured process to ensure secure and efficient software deployment. Various contact points and resources such as the Software Center Hotline, SAP Contract Department, and Software Catalog are listed to assist with the ordering process. Additionally, options for electronic downloads or tangible media via the SAP Software Distribution Center are available based on the user’s licensing agreements.
Key words :
/company/shop global sap merchandise shop www, sap sw-shopsap note 819260 - software-shop, /trainingcatalog global sap knowledge shop www, sap note 16481for german customers, /tcw - sap training centers worldwide10, sw-packagesap note 822241 - software-shop, component xx-ser-swfl-ship, sap note 495500 - sap catalogs/shops, export issuesthe software products offered, worldwide global support customer interaction
Related Notes :
| 1058997 | Software Shipments to India |
| 822241 | Software-Shop: Cancellation due to Multiple Orders |
| 819260 | Software-Shop: No platform for sw-package |
| 772755 | |
| 704447 | Address modifications of requests in the SAP SW-Shop |
| 695674 | Download Manager: Verisign Class 3 and 2 PCA Root Cert. Exp. |
| 666770 | Change business address/SAP Service Marketplace (SW catalog) |
| 628901 | Order SAP Solution Manager or its installation number |
| 560499 | Global Support Customer Interaction: Telephone/fax/e-mail |
| 532145 | Ordering in Software Catalog |
| 526582 | How to order items when SAP Shops are not available? |
| 495500 | SAP Catalogs/Shops (collective Note) |
| 384415 | Access to after hours emergency support |
| 81069 | Browsers supported by SAP Service Marketplace |
| 16481 | Contacts at SAP (Germany) |