Solution : https://service.sap.com/sap/support/notes/384415 (SAP Service marketplace login required)
Key words :
hours additional key words 24x7, prerequisites severe system problems solution, sap uk & ireland business hours, sap uk & ireland support desk, sap uk business hours, target initial reaction time, 30am - 6pm mon - fri, correct priority - 24x7 support, sap support consultant 24 hours, service marketplace message wizardif
Related Notes :
| 925690 | Standard Ordering Procedures for SAP Software |