Solution : https://service.sap.com/sap/support/notes/1170668 (SAP Service marketplace login required)
Summary :
SAP provides Remote Support Services via the customer's SAP Solution Manager, facilitating optimum business process operations through holistic system views. Services like SAP GoingLive Check and SAP EarlyWatch Alert enhance performance and stability across diverse system landscapes. The SAP Solution Manager acts as a central hub for service planning, offering transparency, and facilitating efficient problem resolution. Security measures ensure safe data access and transmission, maintaining customer control over sensitive information. Regular updates to the SAP Solution Manager are recommended for improved service delivery.
Key words :
solution introductionbusiness processes involve typically multiple systems, sap earlywatch alertone quality check highly recommended, deliver support services sap strongly recommends updating, solution-based report consolidates alerts generated, support infrastructure takes special care, required infrastructurethe support infrastructure consists, sap goinglive check service engineer, distributed mission critical customer environment, regular ewa monitoring services, pro-active services focus
Related Notes :
| 1442799 | SAP Enterprise Support Report |
| 1293438 | Diagnostics for SAP Partner Products |
| 1172939 | Technical prerequisites for remote service delivery in SSM |
| 1149742 | SAP (CQC) Going Live Support |
| 1145779 | SAP Solution Manager 7.0 Installation |
| 1117389 | |
| 1010428 | End-to-End Diagnostics |
| 930747 | Service Delivery on SAP Solution Manager (Recommended Notes) |
| 394616 | Release strategy for SAP Solution Manager |
| 91488 | SAP Support Services - Central preparatory note |