SAP Note 1170668 - The role of SAP Solution Manager in Remote Service Delivery

Component : Backoffice Service Delivery - SAP Solution Manager

Solution : https://service.sap.com/sap/support/notes/1170668 (SAP Service marketplace login required)

Key words :
solution introductionbusiness processes involve typically multiple systems, sap earlywatch alertone quality check highly recommended, deliver support services sap strongly recommends updating, solution-based report consolidates alerts generated, support infrastructure takes special care, required infrastructurethe support infrastructure consists, sap goinglive check service engineer, distributed mission critical customer environment, regular ewa monitoring services, pro-active services focus

Related Notes :

1442799SAP Enterprise Support Report
1293438Diagnostics for SAP Partner Products
1172939Technical prerequisites for remote service delivery in SSM
1149742SAP (CQC) Going Live Support
1145779SAP Solution Manager 7.0 Installation
1117389
1010428End-to-End Diagnostics
930747Service Delivery on SAP Solution Manager (Recommended Notes)
394616Release strategy for SAP Solution Manager
91488SAP Support Services - Central preparatory note