Solution : https://service.sap.com/sap/support/notes/894493 (SAP Service marketplace login required)
Key words :
prepare microsoft word templates, external microsoft word editor, test incoming fax documents, zipped microsoft word, terms faq solution, faq document attached, incoming letter stored, ic webclient offers, call center agent, agent inbox assure
Related Notes :
| 759923 | IC WebClient: FAQ Note |