Solution : https://service.sap.com/sap/support/notes/875489 (SAP Service marketplace login required)
Key words :
terms stwb_2 stwb_work slfn stwb_info reason, crm message type, message type slf1, message type, message overview, status text, user status, test workbench, transaction dno_cust04, system searches
Related Notes :
| 828284 | |
| 824640 | Customizing missing for Service Desk in Solution Manager |
| 806608 |