SAP Note 797147 - Introscope Installation for SAP Customers

Component : Introscope by CA Technologies - Solution Manager Diagnostics

Solution : https://service.sap.com/sap/support/notes/797147 (SAP Service marketplace login required)

Summary :
This SAP Note provides essential guidance on the installation and configuration of CA Introscope, including Enterprise Manager, Agent, Workstation, and WebView installations. It details the licensing agreement from July 2006 between CA and SAP, under which the Right-To-View (RTV) version of Introscope can be integrated with SAP Solution Manager for enhanced monitoring with SAP-developed dashboards and instrumentation. The note also addresses installation procedures, emphasizing the need for the latest SAPCAR version for file extraction, and provides links to required files and documentation available on the SAP Service Marketplace. It highlights potential Jetty Security Vulnerabilities in certain versions of Introscope, stressing that newer versions mitigate these vulnerabilities. Lastly, it clarifies support discontinuation for specific older Introscope versions and outlines available support for the RTV version through SAP.

Key words :
components sv-smg-dia solution manager diagnostics priority recommendations / additional info category installation information validity, jmx adapter retains memory 1105109   introscope enterprise manager troubleshooting 1085464   enable duet jms queue monitoring, download catalog --> sap technology components -> sap solution manager -> sap solution manager 7, download catalog -> sap technology components -> sap solution manager -> sap solution manager 7, jmx adapter retains memory 1105109   introscope enterprise manager troubleshooting 1418638   wily introscope agent, -> solution manager java stack -> wily intro agt 9 min j5, /instguides -> installation & upgrade guides -> sap components -> sap solution manager -> release 7, managed systems -> wily intro agt 9 min j5 -> os independent, -> wily introscope -> wily intro em mgmt modules -> os independent, commodity sl native java server process 1438005   introscope agent

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