Solution : https://service.sap.com/sap/support/notes/748702 (SAP Service marketplace login required)
Key words :
terms customer cockpit, dropdown list box, personalised default view, dropdown list, default view, customer maintains, personalised data, symptom inconsistency, fact sheet, personalization reason
Related Notes :
696145 | Personalization of fact-sheet and role assigned to views |
490871 | Composite note: CRM Business Partner Cockpit and Fact Sheet |