Solution : https://service.sap.com/sap/support/notes/679138 (SAP Service marketplace login required)
Key words :
abap dictionary referencestructure 'crmd_partner'field 'partner_fct', line 'define processing parameters' choose 'change', screen area 'settings method call', business partner partner_fct_proc reason, tab page 'data type', select action profile 'smsd_aba_mldg_servicevorgang' 5, 'define action profiles, tab page 'initial, button 'display/change' 8, select application 'dno_notif' 3
Related Notes :
| 824640 | Customizing missing for Service Desk in Solution Manager |