Solution : https://service.sap.com/sap/support/notes/669233 (SAP Service marketplace login required)
Key words :
crm support packages due, program error caused, basis support package, 0 support package 18, 1 support package 08, 0 support package 04, terms title, partner reason, note 636177, description
Related Notes :
| 636177 | Changing the send mail process to BCS |