Solution : https://service.sap.com/sap/support/notes/636177 (SAP Service marketplace login required)
Key words :
note 621950 note 622256 manual activities, e-mail reason, bci basis service, bcs basis service, 0 basic support package 35, send document attachments, basis system, 1 support package 07, 0 support package 03, support package
Related Notes :
669233 | Changeable e-ail and fax title when sending from documents |
651069 | SAPKU40002: Support Package 02 for CRM 4.0 |