Solution : https://service.sap.com/sap/support/notes/660801 (SAP Service marketplace login required)
Key words :
/sap/bc/bsp/sap/crm_ic/default, crm system run transaction se38, specifyinga specific application server directly, standard crm load balancing, specific application server, sap web dispatcher, interaction center webclient, terms ic webclient, ic webclient sessions, execute program 'rsparam'
Related Notes :
| 759923 | IC WebClient: FAQ Note |
| 662550 | |
| 654549 | How to launch the IC WebClient |
| 648879 | Specifying SAP Client in URL of Internet Shortcut |
| 633150 |