Solution : https://service.sap.com/sap/support/notes/628166 (SAP Service marketplace login required)
Key words :
software agent frameworkthe note describes, badi implementation - crm_saf_kb_complaint - crm_saf_kb_ibase - crm_saf_kb_product 3, compile aknowledge base defined, prerequisites inconsistent badi implementation, case management reason, error occur - upgrade, goto transaction se19, badi implementation, knowledge base, badi implementations
Related Notes :
| 634869 | SAPKU40001: Support Package 01 for CRM 4.0 |
| 622472 | CRM 4.0 SP01: CRM Software Agent Framework |