Solution : https://service.sap.com/sap/support/notes/581243 (SAP Service marketplace login required)
Key words :
05 ccs unicode-enabled ccs auto-inbound modus ccs supports wrap-, application group --> sap netweaver components --> sap netweaver components, --> mysap business suite --> mysap customer relationship mgmt, return address corrected ccs forward end events, version history jbasis bcb/ici error/correction----------------------------------------------------------------------- sp18 3, 62010 ccs correction soap message iciphoneline_dropcalls----------------------------------------------------------------------- sp09 3, events ccs default item capabilities, call ccs setting soap headers, /patches --> support packages & patches --> entry, http proxy ccs e-mail
Related Notes :
| 792240 | Portal applications do not contain any BCB events |
| 787085 | BCB applications do not receive any events from BCB |
| 783367 | Missing reference between enterprise portal and ICI/BCB |
| 619077 | Incorrect characters in e-mails and Chat postings |
| 581236 | ICI/BCB 3.00 contained in Basis Java Libs does not work |