Solution : https://service.sap.com/sap/support/notes/517766 (SAP Service marketplace login required)
Key words :
prevent loosing background processing jobs, resetting background jobs, relevant support package, call transaction sm65, report btctrns1 resets, report btctrns2 reschedules, background processing, transaction sm65, background reason, btctrns1 report
Related Notes :
| 881712 | |
| 37425 | Cancel job during upgrade |