SAP Note 514841 - Troubleshooting when a problem occurs with the IGS

Component : Internet Graphics Server -

Solution : https://service.sap.com/sap/support/notes/514841 (SAP Service marketplace login required)

Summary :
This SAP Note addresses issues with the Internet Graphics Service (IGS) and offers a solution framework to effectively troubleshoot and rectify them. The note outlines a step-by-step approach starting with upgrading to the latest IGS version, ensuring compatibility and integration of its components such as Mux, Portwatchers, and Interpreters. It advises on checking connectivity with R/3 and adjusting configurations if discrepancies are found. It further suggests systematically assessing and altering the system’s trace level settings for deeper diagnostic insight and utilizing log and dump files for detailed error analysis, ensuring precise and comprehensive troubleshooting.

Key words :
instance profile parameter igs/mux/dump, profile parameter igs/tracelevel, terms internet graphics service, create meaningful log files, parameter igs/listener/http, generating igs dump files, required deactivate http administration, igs terminated rfc connections, instance profile start, internet graphics service

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