Solution : https://service.sap.com/sap/support/notes/401196 (SAP Service marketplace login required)
Summary :
The SAP Service Marketplace Download Manager encounters errors connecting via proxy servers. This Java-based application uses HTTPS for secure data transfer, requiring JSSE 1.0.2 for additional security. Errors like "Unable to connect" and "IOException" occur when proxy settings are incorrect or unsupported by the proxy server. SAP note guides on troubleshooting these issues, advising on correct proxy authentication (BASIC authorization), user-agent configurations, and permissible IP addresses. Unsupported cascading proxy configurations are noted. For comprehensive debug details, the note suggests running the Manager with specified Java commands to trace connection processes.
Key words :
sap service marketplace including ssl/tls handshaking, java-based service marketplace download manager displays, java-based sap service marketplace download manager, java-based service marketplace download manager, sap service marketplace servers depends, sap service marketplace download manager, service marketplace download manager, sap service marketplace server, sap download manager presents, sun java runtime environment 1
Related Notes :
| 1040377 | SAP Download Manager - download not possible for older JDK |
| 695674 | Download Manager: Verisign Class 3 and 2 PCA Root Cert. Exp. |
| 574885 | Download Manager: Generate trace file for analysis |
| 401195 | Download Manager: Unable to read basket content |
| 401194 | Download Manager: Exception java.lang.NoClassDefFoundError |